WHEN WILL MY ITEM SHIP AFTER I ORDER?
We will ship within 5 business days of the design proof being approved, and your item will arrive via USPS First Class within 3-5 days of shipping (unless you choose a different shipping method).
IF I'M LOCAL CAN I PICK UP MY ORDER?
Yes, we offer local pick up at our home-based shop. You will have the option to choose pick up upon check out.
DO YOU SHIP INTERNATIONALLY?
Not at this time.
CAN YOU PERSONALIZE MY ITEM?
Yes! We’d love to help you create a personalized gift. Please contact us directly for personalization options: email@example.com or (719) 600-3110
CAN I USE THIS OUTDOORS?
Most of our items are designed for indoor usage only. We are happy to add an outdoor-specific coating to your item. Please message us directly if this is something you would like. Additional costs do apply.
DO YOU ACCEPT RETURNS?
We do accept returns (at buyer’s expense) within 14 days if you are unsatisfied with your item -- as long as it is not personalized. If you have a concern or problem with a personalized item, please contact us directly. We will do our best to make it right for you.
CAN YOU MAKE A CUSTOM SIZE FOR ME?
We would love to create a custom size for you! Please contact us directly with the dimensions you would like and we will be happy to provide you with a custom quote.